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Reservations
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Imperial Hotel & Suites


Fun for the whole family!

Summer, winter, rain or shine, you can enjoy a relaxing swim or soak in the whirlpool at the indoor heated pool at the Imperial Hotel & Suites. Also located in the hotel is our games room with video games, pin ball and air hockey to occupy the "kid at heart".

Location:

  • 10 minute walk to the Falls.
  • 1 block from Casino Niagara
  • 2 blocks to Maid-of-the-Mist and Skylon Tower
  • 25 minute drive to Shaw Festival in N.O.T.L.

The Hotel:

  • 104 Suites
  • 10 Floors
  • 2 Elevators
  • Wheelchair Accessible*
  • Smoking and Non-Smoking Suites
  • Free Wireless Internet Throughout The Hotel
  • Check-in Time, 4:00 pm
  • Check-out Time, 11:00 am

Parking:

  • Above ground (surcharge)
  • Motorcoach Parking

Facilities:

  • Indoor Pool and Whirlpool
    * pool area is not wheelchair accessible
  • Games Room
  • Vending Machines
  • Ice Dispensers
  • Gift / Souvenir Shop
  • 2 On-site Restaurants
  • Meeting Room
  • Guest Laundry Facilities

Fitness Room:

  • Air conditioning
  • Television with remote

Payment Methods:

  • American Express, VISA, Mastercard, EnRoute, Diners Club, Discover, Travellers Cheques, Debit Card, Cash

Pet Policy:

To ensure the safety and happiness of all our hotel guests we have instituted certain policies and procedures regarding your pet to be followed during your entire stay with us.

Since the Imperial Hotel & Suites offers a limited number of guest rooms that are designated for pets, you must notify the hotel at time of booking to ensure availability and also upon check-in with the Front Desk Staff. Your pet must be present with you at the time of check-in! Failure to notify the hotel at check-in of bringing a pet on property will result in possible eviction from the property and a surcharge of $ 100.00 added to your hotel bill in addition to the daily pet fee of $20.00 per pet, per day .

The pet must weigh less than 25 pounds.

There is an additional charge of $20.00 per animal per day. (Max. 2 animals per room)

The hotel advises against leaving your pet unattended but if the need should arise, we ask you to notify the front desk and leave a telephone number that you may reached at in case of emergency or noise complaints.

Pets must be on their leash or in a pet cage when in common areas of the hotel at all times and are prohibited from the Golden Griddle, Fitness Center or Pool Area.

Please be advised: Housekeeping staff will not clean your room if your pet is left unattended. You must be present in the room with your pet.

When away from your room please keep your pet in a secured kennel/cage to ensure safety of our staff and your pet. Any contravention of applicable statutes, laws, or regulations respecting the welfare of the animals will be reported to the proper authorities.

As the registered guest you are financially responsible for any possible damages caused by the pet including lost potential hotel income. You are also responsible for any excessive and / or exceptional cleaning charges at the hotel property. This includes, but is not limited to pet odors, pet stains and excessive hair.

You will be given an opportunity to eliminate any noise complaints from other guests. In the event you are unable to satisfy this clause you will be asked to leave the property and could be financially responsible for any and all costs associated with appeasing the guest complaints.

It is the strict policy of this hotel property to have any guest bringing a pet, that this form be signed and adhered to. If you are uncomfortable in signing this form (at check-in), then we are sorry, but we will be unable to accommodate you.

Please click here to read our Accessible Standards